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Returns and Refund Policy
We are proud of all of our products we sell and hope that you like it as much as we do. In the unlikely scenario, and it is pretty rare, you are unhappy with our product, please write to us within 7 days of shipment at firstname.lastname@example.org so that we can try one more time. Please make sure to include:
Delayed Delivery Cancellation & Refund Policy
We use third-party courier partners and most orders across India are delivered within 5-9 working days, provided there are no unexpected delays. If the order does not reach you within 12 days (post-dispatch), we will send you a replacement or issue a full refund for the same. Please understand that as we have limited control over the package once it is shipped, we’re unable to cancel or refund the order before the mentioned timeline.
Note: This does not apply to failed / delayed deliveries with exceptions raised due to issues at the receiver’s end (for example: incorrect address, no response on the contact number, etc.).