Use code FREESHIP at checkout for Free Shipping Across India

Cancellation Policy

After placing the order, the customer can cancel the order within 24 hours if he/she wishes to by emailing us at noworries@drinkthirdculture.com

Returns and Refund Policy

We are proud of all of our products we sell and hope that you like it as much as we do.  In the unlikely scenario, and it is pretty rare, you are unhappy  with our product, please  write to us within 7 days of shipment at noworries@drinkthirdculture.com so that we can try one more time. Please make sure to include:

  1. Your name 
  2. Date of purchase
  3. The items you would like refunded
  4. The reason for the return (optional, but we’ve love to use your feedback to improve our products)

Please note:

  • Refunds for subscription purchases will be on prorated based on the number of shipments remaining
  • Refunds are initiated within 5 days of notification.  The amount of time it takes before the money is credit back to the customer's account depends on the clearing cycle of the customer's bank

 

Delayed Delivery Cancellation & Refund Policy

We use third-party courier partners and most orders across India are delivered within 5-9 working days, provided there are no unexpected delays. If the order does not reach you within 12 days (post-dispatch), we will send you a replacement or issue a full refund for the same. Please understand that as we have limited control over the package once it is shipped, we’re unable to cancel or refund the order before the mentioned timeline.

Note: This does not apply to failed / delayed deliveries with exceptions raised due to issues at the receiver’s end (for example: incorrect address, no response on the contact number, etc.).

BACK TO TOP